Not at this time. Our goal is to bring you the best value with AutoPilot. Unfortunately, we cannot provide reliable savings and value to accounts that use less than 2,500 kWh per year (about 209 kWh per month on average), simply because their bills are already so low due to their low usage. Because of this, we have decided not to accept extremely low usage customers at this time.

We are currently live in Connecticut, Illinois, Maryland, Massachusetts, New York, New Jersey, New Hampshire, Ohio, Pennsylvania and Rhode Island. We are accepting enrollments for these states and we will be able to shop around for great rates for you after successful completion of enrollment. We’ll notify you as soon as active switching begins. We are interested in servicing other markets and in particular are looking at Texas, Delaware, Maine and Washington D.C.     

This is just for Electric Bill Reduction in de-regulated states.
AutoPilot for electricity management service is offered at a simple flat monthly rate: 

RESIDENTIAL = $3.99/month 

COMMERCIAL = $14.99/month     

No. AutoPilot is a technology-based service product that automates a smart energy choice on behalf of the customer and it works to benefit both third-party energy suppliers and customers by taking the hassle out of the process on both ends.

Yes! At no extra charge, all AutoPilot customers can breathe easier knowing that we voluntarily offset 50% of all the carbon emissions produced by its AutoPilot customers’ energy usage through the purchase of RECs.

There are a few types of bills that we are not yet set up to negotiate. We are always working to expand our offerings, but we currently are not able to negotiate: natural gas, medical and insurance bills, credit cards, mortgage and rent payments, debt services, legal fees or car payments.

Of course! We love to help businesses and nonprofit organizations save money and time so they can focus on making their organization thrive. Visit our AutoPilot Savings page for businesses to learn more.

Normally we’ll get your first enrollment done within a few days of importing your bill. However, depending on your billing cycle, time of year and market conditions it may sometimes take up to 4-6 weeks for the right plan to become available and for us to make the switch.

No problem! During enrollment you can let us know when your current plan is ready to expire. Then, before that date comes, AutoPilot goes into action and begins managing your account. This way you will be switched to the best plan for you at the right time and avoid paying an early termination fee with your current provider. We’ll only charge you a one-month subscription fee when we get your enrollment processed and then we will pause billing until it’s ready to switch you from your current provider.

If you’re already on a third-party supplier plan and it has an early termination fee (ETF), we can still help. We’ll analyze your situation to figure out whether it’s better for us to wait until your current contract expires before switching you, or whether we can save you enough long term to justify taking the ETF hit in the short term. Simply let us know during enrollment when your current plan is ready to expire.

With your monthly AutoPilot subscription, you will be charged automatically each month on the anniversary of when you enrolled. For example, if you enrolled on the 1st of the month, you will be charged again on the 1st of each consecutive month. 

Yes, your full billing history is available from your customer online portal. You will receive instructions on how to access your account right after you sign up. All your NBR product and service subscriptions are in one convenient place.